Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you create an account, create or review docks, upload screenshots, record video comments, or communicate with us. This includes your name, email address, and any content you submit through the platform.

When you use Layerdock, we automatically collect certain technical information about your device and usage, including browser type, operating system, referring URLs, page views, and timestamps. We use cookies and similar tracking technologies to maintain your session and remember your preferences.

1.1 Chrome Extension

The Layerdock browser extension lets you click any element on a webpage and leave feedback pinned to that element. To do this, it requests broad permissions and collects the following, only on pages where you actively use it and only at the moment you submit feedback:

• Page element data — the CSS selector, tag name, and a short label for the element you clicked, and the page URL and viewport size at the time.
• Screenshot — a screenshot of the element or visible tab, generated locally in your browser and uploaded only when you submit a pin.
• Diagnostics bundle — the last ~50 browser console log entries and the last ~50 network requests (URL, method, status, duration) from the current page, plus basic system info (browser and OS version, screen resolution, viewport size, language, device pixel ratio, installed fonts, CPU core count, approximate device memory, platform). This is attached to a pin to help the person you're reporting to reproduce the issue.
• Screen recording — if you start a recording or dashcam capture, the extension uses Chrome's tabCapture API to record the active tab (and microphone audio, if you enable it). Dashcam mode keeps only a rolling ~60-second buffer in memory until you save it. Recordings are uploaded only when you explicitly save or attach them to feedback.

None of this is collected passively in the background — the extension only activates on a page when you turn on review mode, and it only captures a screenshot, diagnostics bundle, or recording in connection with feedback you choose to submit.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve Layerdock; to process transactions and send billing information; to send technical notices, updates, and support messages; and to respond to your comments and questions.

We do not sell your personal information to third parties. We do not use your content for training AI models or for any purpose other than delivering the service you requested.

3. Data Storage and Security

Your data is stored securely using industry-standard encryption at rest and in transit. We use Supabase for database storage and Supabase Storage for file uploads. All connections are served over HTTPS with TLS 1.3.

We retain your data for as long as your account is active. If you delete your account, we delete or anonymize your personal data within 30 days, unless we are legally required to retain it.

4. Third-Party Services

Layerdock integrates with the following third-party services:

• Google — sign-in (OAuth); we receive your name, email address and avatar
• Supabase — database, storage, and real-time features
• Paddle — payment processing and subscription management. Paddle acts as the merchant of record for purchases and is the seller on your receipt
• Vercel — hosting and deployment

Each of these providers has their own privacy policy governing the data they process on our behalf. We only share the minimum data necessary for each service to function.

5. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data. You may also have the right to restrict or object to certain processing activities.

To exercise these rights, contact us at hey@layerdock.io. We will respond within 30 days.

6. Cookies

We use essential cookies for authentication and session management. We do not use third-party tracking cookies or advertising cookies. You can control cookie preferences through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on the platform. Continued use of Layerdock after changes constitutes acceptance of the updated policy.

8. Contact

If you have questions about this Privacy Policy, please contact us at hey@layerdock.io.